{"id":16900,"date":"2017-05-23T09:00:45","date_gmt":"2017-05-23T13:00:45","guid":{"rendered":"https:\/\/www.kaspersky.com.au\/blog\/?p=16900"},"modified":"2019-11-15T22:42:41","modified_gmt":"2019-11-15T11:42:41","slug":"antivirus-notifications","status":"publish","type":"post","link":"https:\/\/www.kaspersky.com.au\/blog\/antivirus-notifications\/16900\/","title":{"rendered":"What is your antivirus talking about?"},"content":{"rendered":"<p>One thing fire safety and information security have in common is that most people don\u2019t bother preparing and then panic when something happens. But if something goes wrong, you need to act fast \u2014 and get it right \u2014 so that everything turns out fine. That\u2019s why it\u2019s good to know what your antivirus is saying when it encounters this or that threat. Consider this post a cybersecurity fire drill.<\/p>\n<p>By the way, for this kind of situation we have <a href=\"http:\/\/support.kaspersky.com\/viruses\/general\/459\" target=\"_blank\" rel=\"noopener noreferrer\">a test file<\/a> designed to be detected as a threat by antiviruses. The file is completely harmless; it was specially designed for this sort of drill.<\/p>\n<p>The first thing to pay attention to in notifications shown by your security solution is the color of the frame. A red frame means stop everything: The antivirus has found something really dangerous.<\/p>\n<p>For example, if Kaspersky Internet Security shows you a notification that looks like the one in the screenshot below, don\u2019t take any chances. Follow the program\u2019s advice. In this case, Kaspersky Internet Security will offer to cure an infected file or application if possible.<\/p>\n<p><a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015508\/1_en.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015508\/1_en.png\" alt=\"In this case, Kaspersky Internet Security will offer to cure an infected file or application if possible.\" width=\"400\" height=\"340\" class=\"aligncenter size-full wp-image-16903\"><\/a><\/p>\n<p>If the antivirus detects a dangerous object on a website that you have visited, it\u2019s probably best to navigate away from that website.<\/p>\n<p><a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015508\/2_en.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015508\/2_en.png\" alt=\"If the antivirus detects a dangerous object on a website that you have visited, it's probably best to navigate away from that website.\" width=\"400\" height=\"177\" class=\"aligncenter size-full wp-image-16904\"><\/a><\/p>\n<p>Not all downloaded applications are safe. If you see a message like the one below, cancel the download.<\/p>\n<p><a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015507\/3_en.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015507\/3_en.png\" alt=\"cancel the download\" width=\"399\" height=\"294\" class=\"aligncenter size-full wp-image-16905\"><\/a><\/p>\n<p>A legitimate application may attempt to do something dangerous, too. For example, a browser may try to open a phishing link. Block that attempt.<\/p>\n<p><a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015507\/4_en.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015507\/4_en.png\" alt=\"\" width=\"401\" height=\"310\" class=\"aligncenter size-full wp-image-16906\"><\/a><\/p>\n<p>Generally, messages with a red frame indicate that something malicious is threatening you. An important exception to that rule is the confirmation of risky user behavior. For example, disabling automatic updates is not immediately dangerous but is likely to lead to trouble in the future. If Kaspersky Internet Security cannot download information about the most recent threats, then it may not protect your computer against new threats. That\u2019s why notifications about outdated databases are also marked with a red frame.<\/p>\n<p><a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015507\/5_en.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015507\/5_en.png\" alt=\"That's why notifications about outdated databases are also marked with a red frame.\" width=\"401\" height=\"164\" class=\"aligncenter size-full wp-image-16907\"><\/a><\/p>\n<p>If the frame is orange, then something isn\u2019t right. For example, the antivirus may have discovered an application that is behaving suspiciously. This would be a good time to give it some attention and thought. If you have been working with the application for a while, if you trust it and really need it, then you can <a href=\"http:\/\/support.kaspersky.com\/12987\" target=\"_blank\" rel=\"noopener noreferrer\">add it to the list of exclusions<\/a>, and then Kaspersky Internet Security will not bother you about it again.<\/p>\n<p><a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015506\/6_en.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015506\/6_en.png\" alt=\"\" width=\"401\" height=\"380\" class=\"aligncenter size-full wp-image-16908\"><\/a><\/p>\n<p>Still, keep a weather eye open; the orange frame may also be an indication of danger. Many applications are not threats by themselves, but they can be exploited to steal your personal data. Carefully read such messages and the application names indicated in them. If you are not working with those applications at the moment or if you do not know what they are at all, then select <em>Block now<\/em>. <\/p>\n<div align=\"center\">\n<table>\n<tr>\n<td>\n<a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015506\/7_en.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015506\/7_en.png\" alt=\"\" width=\"401\" height=\"414\" class=\"aligncenter size-full wp-image-16909\"><\/a>\n<\/td>\n<td>\n<a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015505\/8_en.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015505\/8_en.png\" alt=\"\" width=\"401\" height=\"402\" class=\"aligncenter size-full wp-image-16910\"><\/a>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<p>If you see a message with a green frame, then you are not in danger. A green-framed notification is usually along the lines of a confirmation needed to update an application. Such notifications are still important \u2014 <a href=\"http:\/\/support.kaspersky.com\/12668\" target=\"_blank\" rel=\"noopener noreferrer\">updating applications<\/a> that are installed on the computer improves performance and security \u2014 but there\u2019s no need for alarm.<\/p>\n<p><a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015505\/9_en.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/102\/2017\/05\/06015505\/9_en.png\" alt=\"A green-framed notification is usually along the lines of a confirmation needed to update an application.\" width=\"400\" height=\"231\" class=\"aligncenter size-full wp-image-16911\"><\/a><\/p>\n<p>You\u2019ll find detailed articles and <a href=\"http:\/\/support.kaspersky.com\/kis2017\/ecourse\" target=\"_blank\" rel=\"noopener noreferrer\">video tutorials<\/a> on how Kaspersky Internet Security works in our <a href=\"http:\/\/support.kaspersky.com\/kis2017#kb\" target=\"_blank\" rel=\"noopener noreferrer\">Knowledge Base<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn what antivirus warning messages mean now so you can respond properly if something dangerous happens.<\/p>\n","protected":false},"author":668,"featured_media":16901,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5,7,9],"tags":[1251,180,2519,522,526,131],"class_list":{"0":"post-16900","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"category-products","9":"category-tips","10":"tag-antivirus","11":"tag-kaspersky-internet-security","12":"tag-notifications","13":"tag-products-2","14":"tag-support","15":"tag-tips"},"hreflang":[{"hreflang":"en-au","url":"https:\/\/www.kaspersky.com.au\/blog\/antivirus-notifications\/16900\/"},{"hreflang":"en-us","url":"https:\/\/usa.kaspersky.com\/blog\/antivirus-notifications\/11478\/"},{"hreflang":"en-gb","url":"https:\/\/www.kaspersky.co.uk\/blog\/antivirus-notifications\/10544\/"},{"hreflang":"es-mx","url":"https:\/\/latam.kaspersky.com\/blog\/antivirus-notifications\/10485\/"},{"hreflang":"es","url":"https:\/\/www.kaspersky.es\/blog\/antivirus-notifications\/12973\/"},{"hreflang":"it","url":"https:\/\/www.kaspersky.it\/blog\/antivirus-notifications\/13102\/"},{"hreflang":"ru","url":"https:\/\/www.kaspersky.ru\/blog\/antivirus-notifications\/17678\/"},{"hreflang":"tr","url":"https:\/\/www.kaspersky.com.tr\/blog\/antivirus-notifications\/3295\/"},{"hreflang":"x-default","url":"https:\/\/www.kaspersky.com\/blog\/antivirus-notifications\/16900\/"},{"hreflang":"fr","url":"https:\/\/www.kaspersky.fr\/blog\/antivirus-notifications\/8825\/"},{"hreflang":"pt-br","url":"https:\/\/www.kaspersky.com.br\/blog\/antivirus-notifications\/9092\/"},{"hreflang":"pl","url":"https:\/\/plblog.kaspersky.com\/antivirus-notifications\/6795\/"},{"hreflang":"de","url":"https:\/\/www.kaspersky.de\/blog\/antivirus-notifications\/13169\/"},{"hreflang":"ja","url":"https:\/\/blog.kaspersky.co.jp\/antivirus-notifications\/15856\/"},{"hreflang":"en-za","url":"https:\/\/www.kaspersky.co.za\/blog\/antivirus-notifications\/16900\/"}],"acf":[],"banners":"","maintag":{"url":"https:\/\/www.kaspersky.com.au\/blog\/tag\/tips\/","name":"tips"},"_links":{"self":[{"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/posts\/16900","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/users\/668"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/comments?post=16900"}],"version-history":[{"count":4,"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/posts\/16900\/revisions"}],"predecessor-version":[{"id":24242,"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/posts\/16900\/revisions\/24242"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/media\/16901"}],"wp:attachment":[{"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/media?parent=16900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/categories?post=16900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kaspersky.com.au\/blog\/wp-json\/wp\/v2\/tags?post=16900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}